Refund policy
Return & Refund Policy
At UOUBEO, we want you to feel confident in your purchase. If you are not satisfied with your order, we offer a 30-day return policy.
Return Eligibility
You may request a return within 30 days of receiving your order. To be eligible, the product must be:
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Unused and unworn
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In its original condition
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With original tags and packaging
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Accompanied by your order number or proof of purchase
For hygiene and safety reasons, used or worn posture support products cannot be returned.
Return Shipping
For returns due to personal preference, incorrect size, or other non-product-related reasons, the customer is responsible for return shipping costs.
If you receive a damaged, defective, or incorrect item, please contact us. UOUBEO will provide an appropriate solution.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved. Approved refunds will be issued to your original payment method.
Please allow additional time for your bank or payment provider to process the refund.
Contact Us
To request a return or ask about a refund, please contact us at: